Clear Malaysia delivery charges, estimated timeframes and parcel support—shown before you place an order.
马来西亚运费、预计时效与包裹协助都清楚列明，并会在提交订单前显示。
Last updated: 1 September 2026最后更新：2026 年 9 月 1 日FUNFFY currently delivers to valid addresses in Malaysia. The exact delivery fee is shown in the cart and checkout before an order is placed.
Orders with a product subtotal of RM266 or more receive free delivery. Orders below RM266 carry a flat RM10 delivery fee. Different packages and individual items may be combined to reach the threshold—for example, a 1 Bottle package purchased together with other items qualifies once the combined product subtotal reaches RM266.
The threshold is based on the product subtotal before voucher discounts. Delivery charges may be revised for future products or special destinations, but the amount displayed in checkout when you place the order is the amount that applies.
FUNFFY 目前配送至马来西亚境内有效地址。准确运费会在提交订单前显示于购物车及结账页面。
商品小计达到 RM266 或以上即享有免运费；低于 RM266 的订单统一收取 RM10 运费。不同配套与单品可以合并达到门槛，例如单瓶装与其他商品一起购买，只要合计达到 RM266 即可享有免运费。
免运门槛按照优惠券折扣前的商品小计判断。未来商品或特殊地区的运费可能调整，但下单时结账页面显示的金额就是该订单适用运费。
Delivery time begins after payment is successfully verified and FUNFFY confirms the order. Manual-transfer orders are not processed until the payment receipt and amount have been checked.
Orders are prepared on working days. Orders received after the daily processing cut-off, on weekends or on Malaysian public holidays may begin processing on the next working day. We may contact you if information, payment or address clarification is needed.
配送时间从付款成功核实及 FUNFFY 确认订单后开始计算。手动转账订单须待付款单据与金额核对后才会处理。
订单于工作日准备。每日处理时间后、周末或马来西亚公共假期收到的订单，可能从下一个工作日开始处理。如资料、付款或地址需要确认，我们可能联系你。
These are estimates rather than guaranteed arrival dates. Remote areas, courier capacity, weather, public holidays, sales campaigns and festive periods may require additional time.
以上属于预计时间，并非保证送达日期。偏远地区、物流运力、天气、公共假期、大型促销及佳节期间可能需要额外时间。
FUNFFY generally uses DHL or another courier disclosed in the order update. When a parcel is dispatched, tracking details may be sent by email, WhatsApp or made available through customer support.
Tracking can take time to update after collection. Please allow up to 24 hours for the first courier scan before contacting us.
FUNFFY 一般使用 DHL 或订单更新中说明的其他物流公司。包裹寄出后，追踪资料可能通过 Email、WhatsApp 或客服提供。
物流揽收后，追踪系统可能需要时间更新。首次扫描前请预留最多 24 小时，再联系我们查询。
Please provide a complete and accurate recipient name, phone number, address, postcode and state. Contact FUNFFY immediately if a correction is needed. We can change an address only before the parcel has been packed or handed to the courier.
Once dispatched, an address change is subject to courier approval and may cause delay or additional charges. FUNFFY is not responsible for delivery failure caused by incorrect or incomplete information supplied by the customer, but we will help where reasonably possible.
请提供完整准确的收件人姓名、电话号码、地址、邮编与州属。如需更正，请立即联系 FUNFFY。只有在包裹完成包装或交给物流公司前，我们才能保证更改地址。
包裹寄出后，更改地址须经物流公司同意，并可能造成延误或额外费用。对于顾客提供错误或不完整资料导致的配送失败，FUNFFY 不承担责任，但会在合理可行范围内协助。
Courier congestion, severe weather, road disruption, public holidays, system outages, government restrictions or other events outside reasonable control may delay delivery. Where we become aware of a material delay, we will provide available information and assist with a courier enquiry.
物流拥堵、恶劣天气、道路中断、公共假期、系统故障、政府限制或其他超出合理控制范围的事件可能导致延误。如我们得知重大延误，会提供现有资料并协助向物流公司查询。
The recipient is responsible for monitoring tracking and being available for delivery or courier contact. If a parcel is returned because of an incorrect address, an unreachable recipient, refusal to accept or failure to collect, a new delivery fee may be required before resending.
If the courier marks a parcel delivered but it cannot be located, check with household members, reception, guards and nearby safe places, then contact FUNFFY promptly so we can open a courier enquiry.
收件人有责任留意追踪状态，并在配送或物流联系时作出回应。如包裹因地址错误、无法联系收件人、拒收或未领取而退回，重新寄送前可能需要支付新的运费。
如物流显示已送达但无法找到包裹，请先向家人、前台、保安及附近安全放置位置查询，再尽快联系 FUNFFY，以便我们向物流公司提出查询。
Inspect the parcel after delivery. If it arrives visibly damaged, incomplete or incorrect, contact FUNFFY as soon as reasonably possible with your order number and clear photos or video of the parcel, shipping label, packaging and affected items. Keep all packaging while the case is reviewed.
We will verify the order and arrange the appropriate next step, which may include courier investigation, replacement, reshipment or another remedy available under applicable law and the Return & Refund Policy.
收到包裹后请及时检查。如包裹明显损坏、商品缺少或寄错，请在合理可行的最短时间内联系 FUNFFY，并提供订单编号，以及包裹、物流面单、包装与受影响商品的清晰照片或影片。处理期间请保留所有包装。
我们会核对订单并安排适当处理，可能包括物流调查、补寄、换货，或按照适用法律及退货与退款政策提供的其他补救方式。
For delivery assistance, WhatsApp +60 11-1061 1267 or email ctg4ufunffy@gmail.com with your order number and tracking number.
如需配送协助，请 WhatsApp +60 11-1061 1267 或 Email 至 ctg4ufunffy@gmail.com，并提供订单编号与物流追踪号码。