01
Payment / 付款方式
Website orders use manual bank transfer or DuitNow QR. Please transfer the exact checkout amount to UOB account 2263 088 990 under CTG4U FUNFFY SDN BHD, and use your full name as payment reference.
官网订单使用手动银行转账或 DuitNow QR。请汇入结账页面显示的准确金额,并在 reference 写下你的姓名。
02
Delivery / 配送
Listed package prices include Malaysia delivery unless our team informs you otherwise for special delivery cases. Orders are arranged after payment receipt is checked.
页面配套价格已包含马来西亚境内运费。团队核对付款单据后会安排发货,如有特殊配送情况会另行联系。
03
Returns & refund / 退换与退款
If there is an order issue, wrong item, damaged parcel or missing item, contact FUNFFY within 7 days of receiving the parcel with your order number and photos. Our team will review and assist case by case.
若收到错误商品、破损包裹或少件,请在收到包裹后 7 天内提供订单号与照片给客服,我们会按情况协助处理。
04
Privacy / 隐私
Customer details are used to process orders, payment verification, delivery, email updates and after-sales support. We do not sell customer information.
顾客资料仅用于订单处理、付款核对、配送、邮件通知和售后跟进。我们不会出售顾客资料。
05
Pet wellness disclaimer / 保健品说明
FUNFFY GutCare+ is a pet wellness supplement. It is not intended to diagnose, treat, cure or prevent disease. If your pet is unwell, please consult a veterinarian.
FUNFFY GutCare+ 属于宠物保健品,并非药物,不用于诊断、治疗、治愈或预防疾病。如毛孩身体不适,请咨询兽医。
06
Contact / 联系
WhatsApp: +60 11-1061 1267
Email: ctg4ufunffy@gmail.com
需要协助可直接 WhatsApp FUNFFY 客服。